Return Policy for Indian Customers

  1. You can request to return purchased product within 15 days from the date of delivery. Any request after 15 days won't be entertained.

  2. To apply for the refund and return, the purchased product should meet the below-mentioned conditions:

    • CORRECT AND INTACT PRODUCT :  The product/brand and bar code should match. The MRP tag shouldn't be detached or damaged

    • UNUSED PRODUCT : The returned product should be unused,unwashed,unsoiled and without any fragrance

    • UNDAMAGED PRODUCT : The returned product should be free of any holes and tears to be eligible for return

  3. Only after receiving the product and quality check, the refund will be initiated.

  4. If the purchased product fails in the quality check, the refund procedure will not be initiated further.

  5. We aim to process the refund as soon as possible and, in any case,within 30 working days  of the day.

  6.  Refunds for cash on delivery will require you send us your bank details to our email id bombaybloom@gmail.com and in some cases a link will be sent to you on your registered mobile number from our payment partner (Razorpay/Payu). You are required to fill in the details for a refund to be initiated to your account.

  7.  Refunds for online payments will be sent to the original source of payment.

  8.  Click here to generate a return request.

Return Policy for International Customers

 

  • All international orders are considered "final sale" and are  and un-refundable because of feasibility issues. All international customers are requested to be thorough and sure about their orders. Our team will assist you every step of the way to make sure about you are satisfied with your order.

  • We'll never be obligated to accept a return request but ONLY in a SPECIAL case if the customer feels returning the product is more feasible for them, they can place their request on our mail bloombombay@gmail.com or call or text on instagram within 3 days of delivery. Upon approval they'll be obligated to bear the return shipping cost or arrange the return to our mentioned address. The product should be dispatched within a week from the date of delivery. After this all the conditions mentioned in return and refund policy for Indian customers will apply. Under no circumstances the customers will receive a refund more than the amount of the product returned.